From notifying patients to providing us with your patient files, we'll walk you through the medical records custodian process step-by-step.
Direct customer service contact, ensuring that every detail is handled with precision and professionalism.
Transparent, hassle free and timely process.
Robust policies and procedures plus MRM's healthcare legal counsel ensure compliance with the ever-changing state and federal laws.
Enjoy any legal retention obligation. We'll handle and respond to patient requests from a customer-first perspective.
* All patient files will be securely transported to our facility.
* We will take your medical records and digitize if needed.
* We will export your files from your EMR and house them ourselves.
* We will give notice to your patients that we will be the custodian of your medical records.
* We will give notice to your state medical board about the changes.
* All health information requests go through us as your medical record custodian.
* Patients will be able to sign request form, send back securely, and receive any requested medical record.
Morgan Records Management is a nationally trusted and highly reviewed custodian of medical records, recognized for its commitment to security, accuracy, and efficiency. With a proven track record in safeguarding sensitive information, Morgan Records Management ensures that healthcare providers and patients alike can rely on their services for secure and compliant record management.
The medical records custodian is the person or company that has been designated to handle your private healthcare records so that you or your practice can be free of legal obligation and future medical record requests from patients. Each state/country/province has their own guidelines for how long you will need to store your patient records. Patients can contact Morgan Records Management at anytime to get physical or electronic copies delivered to them.
Click on a state to learn more about the Medical Record Retention requirements in your area.
Practices Served
Patient Records
Records Requests Fulfilled
Practice Specialties
Rest easy knowing your medical records are in expert hands. We understand the specific retention requirements for your state and will manage everything on your behalf, ensuring you can close your practice with complete peace of mind.
Some kind words shared from our Google reviews
"Morgan Records Management, LLC has done an outstanding job in the storage of medical records for my solo practice. From the initial contact (with Sales) to the completion of transfer of data (with the Medical Team), I have been thoroughly impressed with the notch customer service, knowledge, attention to detail, professionalism, communication and reasonable pricing. The overall completion of the project was seamless! I rest easy at night knowing the medical records of my patients are in the best hands!"
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Google Review
"I had a fantastic experience with Morgan Records Management LLC. First he gave me a 10% discount because of the difficulty I was having with closing my practice. They came and picked up the records when they said they would. Patients have been able to get the records. I have had no complaints. It could not have gone better."
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Google Review
"After 43 years of pediatric practice I decided to retire from clinical medicine. I was the proverbial dinosaur stuck in a tarpit and it was getting cold outside. All of my medical records were on paper. MO only mandates records be retained for 7 years; however, my malpractice carrier advised me to store them 20 years (18 years for a new baby to reach the age of majority plus 2 additional years for discovery). After conducting a thorough search, I contacted Morgan Records Management LLC. Their quote was competitive, and the entire process was seamless. My charts were transferred directly to Nashua, NH for storage. The role of 'Records Custodian' was assumed by Morgan Record Management LLC when the delivery crew arrived. During the transfer I was updated daily by phone. None of my clients have voiced concerns obtaining their records. I would highly recommend Morgan Records Management LLC."
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Google Review
"I've had two separate experiences with Morgan records, both extremely positive. Initially, they helped me dispose of 30 years of outdated medical records. Subsequently, they are serving as custodians for the required 7 years following my retirement. They have been knowledgeable, trustworthy and very efficient. I highly recommend Morgan records"
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Google Review
"I am a physician who retired at the end of 2022. I contracted with Morgan Records Management to care for my medical records. Every person that I interacted with at MRM was easy to contact and helpful. I needed to contact MRM 1.5 years later and the individuals I had previously been working with are no longer there. Fortunately, I was able to connect with Rae Maia and Taylor Fisher who took care of my questions and concerns. MRM personnel are professional, dedicated, helpful, accessible, and I recommend this company. Martin Robbins, M.D. Advanced Women’s Health Care, retired."
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Google Review
"Morgan Records Management have been a pleasure to work with. They are reliable and prompt and the communication is thorough. Thank you!!"
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Google Review
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YouTube Review
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YouTube Review
Call us today to find out how easy we can make fulfilling patient records requests, and get answers to all your medical records custodian questions.